December 15th, 2016 by admin
The Health Insurance Portability and Accountability Act (HIPAA) is a policy instituted in 1996 to ensure the protection of the health records of private citizens. It is most widely known for guaranteeing doctor-patient confidentiality. The law, however,...
Posted in: Blog
September 29th, 2016 by admin
The practice of protecting people and things is so old and so important that, in some cases, it borders on being an art form. Banks, casinos, and billionaires spare no expense when it comes to protecting their assets and, in recent times, breaking through...
Posted in: Blog
September 22nd, 2016 by admin
Security has always been important to successful businesses. No merchant would dare travel the Silk Road without hiring armed guards to fend off robbers during the journey. Caravans in the Wild West were often flanked by hired guns to protect people and...
Posted in: Blog
September 1st, 2016 by admin
The street outside your office is quieter than usual as he rolls into town - a lone car cruising in from across town. He’s passed through before, usually on the way to some other business, though he never stays for long. They say when there’s a job to...
Posted in: Blog
August 18th, 2016 by admin
When delving into the world of call center technology, one of the first things you need to decide is what kind of phone system will best fit your business. Software phones aka soft phones are quickly overtaking landlines as the preferred system of the...
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August 4th, 2016 by admin
Look at your phone. You just got a notification. How did you get that notification so quickly? You can thank high-speed wireless network for that wizardry. Wireless networks might seem magical, but in actuality, they’re just computer networks without...
Posted in: Blog
July 28th, 2016 by admin
Our journey begins with the hero, Mitel communications. How did a cloud communication system become the hero? Simple – Mitel combines business communications, mobility, and the cloud into something wonderful. Freedom. With their integration into the cloud,...
Posted in: Blog, Unified Communications
July 21st, 2016 by admin
Time is of the essence. You have 365 days, 52 weeks, 8,760 hours, and 525,600 minutes in a year – actually cut that in half, because we are halfway through the year. Have you accomplished half of what you planned on doing thus far? Don’t worry, if you’re...
Posted in: Blog, Financial, Healthcare
July 14th, 2016 by admin
We hear it all the time – “I did all the things that were expected of me, at the expense of my dreams.” Why should you settle for anything less than what you actually desire, just because of some precognitive thought about how you should live your life?...
Posted in: Blog
July 7th, 2016 by admin
You’re the coach, and everyone that works for you is apart of your team. Your team is what drives your business goals, and as a leader, it up to you to effectively lead your employees. How do you build relationships of trust and loyalty, rather than fear...
Posted in: Blog
June 30th, 2016 by admin
An official sporting event in Texas is the American rodeo. It is a competitive sport that emcompasses the working practices of cattle herding in Spain and Mexico. The rodeo was based on the skills required of the working vaqueros and later, cowboys, in...
Posted in: Blog
June 9th, 2016 by admin
When it comes to your technology, who are you going to trust? The tech busters! Don’t let the complexity of technology scare you away from seeking exceptional technical support. You can count on a technical support specialist to kick down doors and provide...
Posted in: Blog
May 12th, 2016 by admin
There are certain times of the year people begin looking forward to with great excitement. One of the biggest is summertime. During the summer, kids and teachers are out of school, the days are long and warm, and there are so many fun outdoor things to...
April 28th, 2016 by admin
As technologies advance, it can be difficult to make the transition from one “old faithful” option to the newer alternative. Many questions naturally come up: “Is the technology ready?” “Are WE ready?” “Is this the right time for a change?” If you're...
Posted in: Blog
April 21st, 2016 by admin
It wasn’t too long ago that the only way you could collaborate with others on a project was to schedule physical meetings, and bring everything along with you. And if you didn’t get everything accomplished in that meeting, you had to plan another. And...
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April 7th, 2016 by admin
Remember way back in the old days – circa 1985? (Yes, that’s a joke.) If you were a business owner and wanted to set up a new office, there was a ton of setup involved. Not the least of which was the new phone system. The wiring, the installing, the waiting,...
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March 24th, 2016 by admin
It seems incredible to us now that – up until about ten years ago – if you couldn’t sit at your office desk, you couldn’t be nearly as productive with your workday. But now, if you have a laptop, a tablet, or even a good smartphone, chances are you can...
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March 17th, 2016 by admin
The working world is moving towards widespread adoption of wireless solutions. While many offices are still implementing the standard Ethernet method of Internet, many more are taking a risk in pulling the plug on a wired connection entirely. But which...
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March 3rd, 2016 by admin
In the quest for mobility, wireless solutions play a vital role in a company’s ability to move around freely while maintaining their productivity. A 2010 study from AT&T found that 65% of small businesses depend on wireless solutions for the survival...
February 25th, 2016 by admin
Every day the world gets smaller and smaller. Through different types of media and unified communications, it’s only going to continue to shrink. Applications that were mere visions of the future twenty years ago are now available on every handheld device...
Posted in: Blog
February 11th, 2016 by admin
Internal communications are critical to running any organization. From non-profits to the largest enterprises – all rely on secure communications to remain in business. It goes without saying that when good internal communications go bad, your operation...
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January 28th, 2016 by admin
There is nothing worse than poor business communications. Whether it’s not getting the information you need when you need it or having your calls dropped, strong businesses rely on good communication – and its methods - to be successful. Common Business...
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January 21st, 2016 by admin
Have you thought about switching your phone systems over to Voice over Internet Protocol, or VoIP? You’ve probably done lots of research on what the best VoIP service is for your business. How can you be sure you’re really getting the absolute best? ...
January 14th, 2016 by admin
To anyone who has ever visited states south of the Mason-Dixon line, the attitudes of the people may have stood out as exceptionally friendly. In fact, eight out of the ten friendliest cities are southern cities! Southerners take pride in having well-taught...
Posted in: Blog