The Top 3 Benefits of Implementing Unified Communications in Your Organization
November 15th, 2017 by adminUnified communications, also known simply as UC, is a way of pulling together all of your communication tools into a singular, unified stream. The popularity of unified communications is skyrocketing – its market size is predicted to reach $96 billion by 2023. Aside from sheer popularity, there are several reasons why organizations increasingly choose to implement UC. For starters, it consolidates all of your company’s communications in an easily digestible format. Unified communications works to synchronize communications across all mediums to present you with a singular and uncluttered message. It saves you from having to sift through duplicate messages in multiple formats that waste your time. Secondly, UC facilitates working with others. It’s not unlike a network of communication – the messages of each person are seen by the people that need to see them, and none of the ones that don’t, based on roles and relationships. In turn, your improved collaborative efforts will translate to increased employee productivity. It’s important to remember that unified communications don't refer to a singular tool or technology. It’s actually a series of interwoven communication devices and programs working together, improving business collaboration. As enticing as the features are, the benefits are where UC shines brightest. We’ve identified three major benefits to implementing unified communications in your organization.
1. Boosted ProductivityIf you were to search the internet for “benefits of UC”, the most common result you’d see is a boost in productivity. And for good reason – UC allows you to optimize both your external and internal communication flow. In practical terms, that means less time searching for that email you received last week and more time sending the messages that you need to send. UC gives your company access to a suite of tools that all seamlessly work together. The advanced set of communication tools gives you a much faster response time when compared to traditional diverse channels and applications. You’ll be able to respond to messages more cohesively (and quickly) and follow up on business opportunities that may have otherwise gone unpursued. In other words, you can focus on your business without having to decipher each step of communication in the process.
2. Improved Communication ReliabilityYou’re expecting a phone call from an important client. Unfortunately, you haven’t got the time to sit around and wait for it, since there’s a lot of work to be done. Long meetings, multiple emails, and sporadic conferences constantly bombard you with information. In your dazed state, you realize that you missed the call. But with UC at your side, you’re not worried about it one bit. You can set up your phone system to email you a voice-to-text transcript of the voicemail that the client left you on your handy IP phone line. When you call them back, you can pick up the conversation without skipping a beat. Establishing a company-wide unified communication system can ensure that you won’t miss out on important messages. With improved communication reliability, you’ll never have to worry about things slipping through the cracks.
3. Comprehensive MobilityPortable devices are continually gaining popularity in the modern workforce. Cybersecurity Ventures predicts that smartphones will account for more than 55% of total IP traffic in 2025. For employers, that means having access to remote employees that are just as productive and critical as those in-house. Adopting unified communications is critical for seamless success across your team’s workspaces. They can easily stay connected to both their employer and their clients, using any device at their disposal. Unified communications also allow employees to work from anywhere without having to compromise the way they communicate or the security of the information delivered. Interested in implementing Unified Communication for your company? Contact us for a professional consultation.
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